National Human Trafficking Hotline
One phone call could save a life. If you suspect human trafficking, call the National Human Trafficking Hotline.
What is the National Human Trafficking Resource Center (NHTRC)?
The NHTRC is a national, 24-hour, toll-free, anti-trafficking hotline operated and implemented by Polaris Project and funded by the Department of Health and Human Services (HHS). The NHTRC works to improve the national response to protect victims of human trafficking in the U.S. The NHTRC maintains a national database of anti-trafficking agencies as well as a library of available anti-trafficking resources and materials. The NHTRC also works in collaboration with the anti-trafficking movement in the United States, which includes: HHS Rescue and Restore Coalitions, DOJ-funded Human Trafficking Task Forces, FBI Innocence Lost Task forces, Federal victims’ services and outreach grantees, statewide human trafficking task forces, community-based initiatives, and on-going research projects.
NHTRC Hotline Services:
Call 1-888-3737-888 to report a tip; to connect with anti-trafficking services in your area; or to request training and technical assistance, general information, or specific anti-trafficking resources.
Who Can Call the National Human Trafficking Resource Center?
The NHTRC is equipped to handle calls from all regions of the United States from a wide range of callers including, but not limited to: potential trafficking victims, community members, law enforcement, medical professionals, legal professionals, service providers, researchers, students, and policy-makers.
Hours of Operation
The NHTRC is available to answer calls from anywhere in the country, 24 hours a day, 7 days a week, every day of the year. Urgent requests are processed 24 hours a day, 7 days a week. Non-urgent requests, such as requests for information, materials, or resources, are processed primarily between the hours of 9am and 7pm EST, Monday through Friday. If a non-urgent request comes in between 7pm and 9am EST, on the weekend, or on a holiday, a message will be taken by the call specialist on duty, and full-time program staff will respond to the request within two to three business days, allowing for holidays. A chart detailing the available services of the NHTRC is available below:
Crisis Calls: 24 hours/7 days
Reporting Tips About Trafficking Situations: 24 hours/7 days
Training & Technical Assistance Requests – URGENT: 24 hours/7 days
Training & Technical Assistance Requests – NON-URGENT: 9am – 7pm
Referrals- URGENT: 24 hours/7 days
Referrals- NON-URGENT: 9am – 7pm
General Information Requests: 9am – 7pm
What is the Need for the National Human Trafficking Resource Center?
More than six years after the passage of the Trafficking Victims Protection Act (TVPA) of 2000, the anti-trafficking field in the United States has made significant progress but also faces a number of persistent challenges. As a whole, there is an urgent need for capacity building in the field to facilitate an increase in the number of victims identified, the number of traffickers brought to justice, and the number of survivors receiving critical social services. The NHTRC is part of Polaris Project’s Training, Technical Assistance, and Strategic Support Program (TTASP), which exists to help improve the systemic response to protecting victims of human trafficking in the United States.
What are the Goals of the NHTRC?
Using a strengths based model, the NHTRC seeks to foster increased local ownership and engagement by connecting callers with anti-trafficking practioners in communities nationwide that are best equipped to serve victims in their local area. The NHTRC will help meet the following critical needs in the field through the following areas:
• Increase the effectiveness of trainings, technical assistance, and strategic support throughout all levels and sectors of the anti-trafficking movement;
• Increase the number of victims identified, provided with referrals, and served in the country;
• Develop new and cutting edge anti-trafficking strategies focused on regional suppression of anti-trafficking networks;
• Improve local, regional, and national levels of coordination and communication; and,
• Provide more accessible and comprehensive promising practices, including practitioner-based training, technical assistance, and strategic support.
Types of Calls Made into the NHTRC National Hotline
Hotline calls are categorized into the following six Call Types: Crisis calls; Tips about potential cases of human trafficking; Training and technical assistance requests; Referral requests; General information requests; and Related calls.